CHANNEL INSIGHTS
Many managed services vendors, who once rejected the retail vertical because it was a strange, new world to them, are now eager to enter our space and have already gained traction in pockets.
LEADERSHIP LESSONS
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![ASCII 40-Years Logo]( "40 Years Of ASCII – Here’s To 40 More!")
To help celebrate ASCII as the ‘original’ IT community for North American MSPs, we spoke with 11 members of the organization’s leadership team, asking each one question about ASCII and their time there. Here’s what they had to say.
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![ascii]( "ASCII Insight: MSPs Share Their Thoughts On Client Relationships")
In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about what an MSP needs to do to ensure strong, fruitful client relationships.
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![ASCII Insight Logo]( "ASCII Insight: MSPs Share Their Thoughts On What's In A Name")
In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about how they refer to themselves and why., as well as what that means for their business.
- IT Trends To Pay Attention To The Rest Of 2023
- The Importance Of AI And Location Services To Managed SD-LAN Offerings
- The Single Best Security Feature To Offer And Why
- Committing To The Journey: Embracing Continuous Improvement
- Adapting Our Processes: A Strategic Move Forward
- Why Listen to the Client? A Deeper Look.
- Why Change The Culture? Let's Get Real.
WHITE PAPERS
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Workforce And Learning Trends To Watch
Evolving technologies, demographics and digital business models are changing the workplace at a faster pace than ever before. Meanwhile, available technologies — AI, people analytics, AR/VR, everything-as-a-service and more — promise to reshape the way learning is delivered and consumed. Learning and development (L&D) professionals — and the employers that rely on them for a future-ready workforce — are grappling to understand which innovations really matter.
CASE STUDIES
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ASCII Completes The Big Picture
A common thread that links business owners together is their focus on the ‘The Big Picture’ and how they can grow and improve their organization. But with clients becoming more sophisticated and technology more of a commodity, how do you set yourself apart from the pack?
FEATURED SUPPLIERS
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![ASCII Logo (Hi Res)]( "The ASCII Group")
The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.
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![RSPA logo white border]( "RSPA")
RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry. -
![Healthcare IT Channel Training Workshop]( "CompTIA")
CompTIA is the voice of the world's information technology (IT) industry.
MULTI MEDIA
MSP INSIGHTS NEWSLETTERS
- 12.21.23 -- 3 Contract Terms For Payments Every MSP Must Address In Their MSA
- 12.14.23 -- The Value Of Automation And Integrations Have Never Been Higher For MSPs
- 12.07.23 -- Your MSP's Manual Billing And Collections Process Is A Money Pit
- 11.30.23 -- 6 Surprising Things That May Be Slowing Your MSP's Growth
- 11.22.23 -- Key Strategies To Avoid MSP Burnout
EBOOKS
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![ConnectBooster - Online Payments]( "How Secure Are Online Payments?")
How Secure Are Online Payments?Consumer preferences clearly point to online payments, but not all payment processors are created equal. As a security-conscious business that accepts online payments, are your transactions as secure as they should be?
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![ConnectBooster - ebook]( "Eight Non-Negotiable Features MSPs Need In Their Payment Gateway")
Eight Non-Negotiable Features MSPs Need In Their Payment GatewayMost standard payment gateways don’t have features that allow for automated, rule-based variable billing. A truly automated and secure payment gateway for MSPs will have specific features that will repeatedly save time and alleviate stress.
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![ConnectBooster - Contract Terms]( "3 Contract Terms For Payments Every MSP Must Address In Their MSA (With Examples!)")
3 Contract Terms For Payments Every MSP Must Address In Their MSA (With Examples!)As an MSP, your Managed Services Agreement (MSA) is the foundation of your client relationships, deliverables, and business value. This guide focuses on payment terms - one of the most important parts of your MSA.
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![Data-security-privacy-GettyImages-1162361864]( "Discovering Hidden IT Issues And Vulnerabilities Before The Hackers Do")
Discovering Hidden IT Issues And Vulnerabilities Before The Hackers DoFor businesses today, the prospect of a security breach occurring is no longer a matter of “if” but rather “when.” Learn how to detect and mitigate issues and risks lurking in your organization’s network that can be exploited. Download this complimentary eGuide to learn the simple procedures you need to implement.
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